Terms and Conditions
Terms and Conditions – Curtis Brown Creative Online Courses
Before you pay for and enrol on this Curtis Brown Creative Ltd course, we ask that you read these terms and conditions:
1. Contract
When students (“you”, “your”) have paid for and enrolled on our course, Curtis Brown Creative (“we”, “us”, “our”) will send you written confirmation of your enrolment by email. This will form a contract between us, which incorporates these terms and conditions.
2. Enrolment on our course and Access to Learn
(i) Information about course content is provided in the course listing on our website http://www.curtisbrowncreative.com (“website”) and the course will be delivered on our learning management system http://learn.curtisbrowncreative.co.uk (“Learn”) subject to circumstances beyond our control. By enrolling on our course, you are confirming that you have received sufficient information and have deemed the course suitable for you.
(ii) Once you have enrolled on the course and paid the course fee, we will send you an email to confirm your enrolment with a unique username password and to enable you to gain access to the course via Learn. The access to Learn and to our course material is for you and you alone. You agree not to allow any third party to access the course via your username and you agree to keep your password confidential.
(iii) We will provide instructions for the use of Learn and will give appropriate technical support in the event of your having difficulties using Learn. Technical faults and difficulties in using Learn should be reported to cbccourses@curtisbrown.co.uk. We will endeavour to provide appropriate support for your use of Learn and to take action to resolve any outage or serious fault of Learn within a reasonable period of time. However technical support will not always be available outside of UK office hours (Monday to Friday, 10am-6pm). You accept that Learn may occasionally be unavailable in order that we can carry out necessary maintenance. You agree that we may move the course to a different learning management system in the event of serious malfunction of Learn in order that the course can continue – in this event we will notify you and provide instructions and support for the use of the alternative learning management system. We will not be responsible for interruption of service due to events beyond our control, such as but not limited to failure of telecommunications links. Any technical problems relating to your computer or other equipment and their compatibility with Learn site are your responsibility.
(iv) We reserve the right to refuse to enroll any prospective student on our course for any reason prior to course commencement. In the event we refuse enrolment, we will promptly refund the course fee if already paid.
(v) Our courses are not open to those under the age of 18. By enrolling on our course you declare you are aged 18 years or over.
3. Studying on the course
(i) Provided you pay the course fee in full before enrolment and comply with these terms and conditions and such other ‘ground rules’ as we detail in Learn to ensure the smooth running of the course – and unless prevented from doing so by circumstances beyond our control – we will deliver the course as described in the website and in Learn. We reserve the right to alter personnel involved in provision of the course for any reason.
(ii) It is understood that the smooth running and success of the course depends on full and positive participation by the students. In enrolling on the course, you agree to participate fully and in timely fashion – this includes undertaking to complete writing tasks and post them up in Learn, and includes active participation in group discussions in the forum.
In the case of our 3 and 6-month selective online courses only, this additionally includes full participation in the writing workshops and tutorials, and in the submission of workshop and tutorial materials on the agreed scheduled dates.
(iii) We require that all course contributors – tutors, students, Curtis Brown Creative and Curtis Brown staff – are treated with respect. All comments on other students’ work should be considerate, constructive and expressed in positive terms.
(iv) You understand that your name, any profile photograph you provide, and the content you contribute to forums will be visible in Learn to your tutor, relevant Curtis Brown Creative and Curtis Brown staff and other students of the course.
(v) You must not submit material, images or written content which might reasonably be deemed to be impolite, offensive or abusive or which is/are unlawful. You agree to use Learn only for lawful purposes and in a way that does not infringe the rights of any third party.
(vi) You guarantee that any material posted in Learn or otherwise submitted is your own work, unless otherwise stated, and does not infringe the copyright or intellectual property rights of any third party.
(vii) All written work and images submitted to us will be securely stored.
(viii) We have the right (but not the obligation) to act as moderators and to remove and delete any material from Learn at our discretion at any time in order to ensure the smooth running of the course.
(ix) We reserve the right to amend our course materials at any time to ensure that they are current and relevant.
(x) We do not make a commitment that you will obtain any particular result from participation in the course or guarantee that you will gain entry to further of our courses.
4. Cancellation, Withdrawal and refunds
(i) If you wish to withdraw from the course, you must notify the Administrator by email at cbccourses@curtisbrown.co.uk. Your cancellation will take effect on the date the Administrator receives your email notification and acknowledges receipt. (We will respond promptly to requests for withdrawal and refund but in the event of lack of acknowledgement of receipt please telephone (44) 20 7393 4400).
(ii) If you notify us that you wish to withdraw from the course prior to its start date, we will refund your fee in full. If we receive a cancellation and refund request after the course starts, we shall give it due consideration but shall not be obliged to refund your fee in full (except under the cancellation terms of the Consumer Contracts Regulations of 13 June 2014). Subsequently any refund of fees in connection with a student’s withdrawal from the course shall be solely at our discretion.
(iii) We reserve the right at any time to exclude you from the course and remove your access to Learn, without refund of your fee, in the event that you breach any of these terms and conditions or if we find that you have given us information which is untrue or misleading.
(iv) We may cancel a course at any time prior to its start date provided we refund fees paid by prospective students.
5. Data Protection
(i) Personal Data you provide as part of your enrolment in and participation on our course will be used only as set out in these terms and conditions and our Privacy Policy (available on www.curtisbrowncreative.co.uk ).
(ii) We may contact you from time to time in relation to other courses we offer, associated products and services and/or related news.
(iii) We will not share your personal email address or any other information given to us confidentially in the area of the Learn platform accessible to other students.
(iv) By providing personal information, you expressly consent to your personal information being used and processed as explained
6. Intellectual Property
(i) You own the copyright and intellectual property in all of your original material. We will not attempt to assert proprietorship over any work that is produced on our courses. All students must respect the integrity and provenance of material which is not their own and must keep confidential and private any information about other students’ original material and plotlines which has been disclosed to them within the course.
(ii) Curtis Brown Creative courses are owned by Curtis Brown Creative Ltd. We will at all times remain the owner of the intellectual property in all parts of Learn and of our website that are created by us and our contractors and employees, both public and secure areas, including but not limited to course materials (except for the copyright material of our tutors used with their agreement and for the copyright material of third party authors used as case studies in course materials with appropriate credits), and our names, trademarks and logos.
(iii) We grant you a non-exclusive, non-transferable licence to access course materials and use the functionality provided by Learn for the sole purpose of studying for the course for which you are enrolled. You may print single copies of course materials for your personal use in connection with a course only. You may not republish or make public our course material on the Internet or elsewhere or make any other use of our course material without our prior written approval.
7. Payment
You agree to pay the course fee in full before enrolment (with the sole exception of any particular instances in which we have agreed that students on our 3 or 6 month selective courses may pay the fee in instalments – in which case you agree to pay the course fee in accordance with the instalment plan agreed with us and confirmed in writing by us). The course fee covers all parts of the course. All fees are quoted in UK pounds sterling.
8. Miscellaneous
(i) Our failure to enforce a right does not result in a waiver of such a right.
(ii) If any of the provisions of these Terms and Conditions are held to be invalid or unenforceable by any court having authority to determine such issues, the remaining terms will not be affected.
(iii) These Terms and Conditions shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English courts.
(iv) We make no warranty or guarantee that the website, Learn, course materials or other information provided complies with laws other than English law.
(v) This is the entire agreement between us and you. If any of our employees or the agents of Curtis Brown and Conville & Walsh have agreed anything verbally or in writing at any time, this Agreement will always take priority.
(vi) There may be further rules which apply to your participation in a course, as we may provide from time to time.
9. Contacting Curtis Brown Creative Ltd
You can contact us by writing to the following address:
Curtis Brown Creative Ltd
Fifth Floor,
Haymarket House,
28 Haymarket,
London SW1Y 4SP
Or by emailing cbccourses@curtisbrown.co.uk
Or by phoning (44) 207 393 4201 during office hours (Monday-Friday 10am-6pm)
© Curtis Brown Creative Limited 2016 incorporated in England and Wales.
Company number: 08880058
VAT number: 193631886
Registered office:
Fifth Floor, Haymarket House, 28 Haymarket, London SW1Y 4SP